Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name, job title, and company details
• Contact information (phone number, email address, office address)
• Flight and aircraft details provided when requesting services
• Payment and billing information (where applicable)

b) Non-Personal Information

• Browser type, device information, and operating system
• IP address and geographic location (city, country)
• Pages visited and duration of visit
• Cookies and tracking technologies for website analytics

2. How We Use Your Information

We use collected information to:

Provide, manage, and deliver aviation services (fuel, ground handling, permits, catering, etc.)

Respond to inquiries, quotations, and customer support requests

Process payments and manage billing records

Process payments and manage billing records

Ensure compliance with aviation safety and regulatory requirements

Send service-related updates, newsletters, or marketing communications (with your consent)

4. Sharing of Information

We respect your privacy and will never sell your data. However, we may share information with:

Airport authorities and regulators – for permits and compliance.

Third-party service providers – such as fuel suppliers, caterers, or transport partners essential for fulfilling your service.

Payment processors and banks – for billing and transactions.

Legal and government bodies – if required under UAE law.